Refund Policy
Effective Date: 03.01.2026 · OnAssist AI
At OnAssist AI, we aim to provide a high-quality service. Please review our refund policy carefully before subscribing.
1Subscription Payments
All subscriptions are billed in advance on a recurring basis — either monthly or yearly depending on your chosen plan.
2Free Trial
If a free trial is offered, you may cancel at any time before the trial ends to avoid being charged. No payment is required to start a free trial.
3Refunds
- Payments are non-refundable once billed.
- We do not provide refunds for partial billing periods or unused time remaining on a subscription.
4Cancellation
You may cancel your subscription at any time from your account settings. Your service will remain active until the end of the current billing period, after which it will not renew.
5Exceptional Cases
Refunds may be considered in rare circumstances — such as verified billing errors — at our sole discretion. Each case is reviewed individually.
6Contact Us
For billing questions or support, please reach out to us at:
support@onassist.ai