Refund Policy

Effective Date: 03.01.2026

At OnAssist AI, we aim to provide a high-quality service. Please review our refund policy carefully.

1. Subscription Payments

All subscriptions are billed in advance on a recurring basis (monthly or yearly).

2. Free Trial

If a free trial is offered, you may cancel at any time before the trial ends to avoid being charged.

3. Refunds

  • Payments are non-refundable once billed

  • We do not provide refunds for partial billing periods or unused time

4. Cancellation

You may cancel your subscription at any time. Your service will remain active until the end of the current billing period.

5. Exceptional Cases

Refunds may be considered in rare cases (such as billing errors) at our sole discretion.

6. Contact

For billing questions or support: support@onassist.ai