Privacy Policy
Effective Date: 03.01.2026 · OnAssist AI
OnAssist AI operates onassist.ai and provides AI chatbot services. We are committed to protecting your privacy.
1Information We Collect
- Personal Information — name, email, billing details
- Account Information — login credentials
- Usage Data — interactions with the chatbot, analytics
- Customer Data — data processed through your chatbot
2How We Use Your Information
- Provide and improve our services
- Process subscriptions and payments
- Communicate with you including support
- Analyse usage and performance
- Ensure security and prevent fraud
3Data Processing
OnAssist AI may process customer data submitted through your chatbot. You are responsible for ensuring you have the right to collect and use that data.
4Data Sharing
We do not sell your personal data. We may share data with payment processors, hosting providers, and analytics services — only as necessary to operate our service.
5Data Security
We implement industry-standard measures to protect your data. However, no system is 100% secure.
6Data Retention
We retain data only as long as necessary to provide our services or comply with legal obligations.
7Your Rights
Depending on your location, you may have rights to access your data, request deletion, or correct inaccurate information. Contact us at support@onassist.ai.
8Cookies
We may use cookies and similar technologies to improve user experience and analytics. See our Cookie Policy for details.
9Third-Party Services
Our service may integrate with third-party tools. We are not responsible for their privacy practices.
10Updates
We may update this policy at any time. Continued use of our services means you accept the updated policy.
11GDPR & CCPA Rights
If you are in the EEA, UK, or California, you have additional rights including access, correction, deletion, portability, and the right to object to processing. California residents may also opt out of the sale of personal data — we do not sell data. Contact support@onassist.ai to exercise your rights.